Shipping & Returns

Last Updated: March 2026

Shipping

Free Standard Shipping

All orders ship free within the United States.

Processing & Delivery

  • Testing Kits: 2-3 business days
  • Supplements: 2-3 business days

Orders placed on weekends or holidays will be processed the next business day.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account.

Returns

30-Day Return Policy

If you're not completely satisfied, return unopened items within 30 days for a full refund.

What Can Be Returned

Supplements may be returned if unopened and in original sealed packaging.

Testing Kit Refund Policy

Unopened kits: Full refund within 30 days if the kit seal is intact and packaging is undamaged.

Opened or activated kits: Once a testing kit has been opened or registered, it cannot be refunded. This is because the kit components are single-use and lab processing is initiated upon registration.

Samples in transit or processing: No refunds once samples have been mailed to the laboratory.

If you receive a damaged kit or have issues with sample collection, please contact us within 48 hours at support@somafleur.com and we'll work with you to resolve it.

How to Return

Email support@somafleur.com with your order number to initiate a return.